STE Technical Support Center
Documentation by model, manufacturer tutorials and a help desk with case numbers. All technical material is protected with access control.
Technical manuals
Search by machine model and download the operation or maintenance manual via a secure temporary link.
Go to portal →SEHO Tutorials
Manufacturer video and guide area. STE manages your staff's registration with SEHO Systems.
Request enrollment →Tickets with folio
Report an issue, attach the model and serial number, and track the status from your account.
Open a ticket →Find support by technology
Select the equipment family to view public product information. Full manuals require an authorized account.
Selective Soldering
4 model(s)
Wave Soldering
4 model(s)
Reflow Ovens
2 model(s)
Automatic Optical Inspection (AOI)
2 model(s)
Automation & Material Handling
2 model(s)
Before opening a ticket
How do I get access to my machine's manuals?
Submit an access request with your machine model and serial number. STE validates the information against the installation record and enables your account with the corresponding documentation.
How long does approval take?
The goal is to respond within one business day. You'll receive an email with your credentials to access the client portal.
What does the SEHO tutorials area include?
Manufacturer videos and guides on operation, first-level maintenance and process optimization. STE manages access for each authorized client.
Can I report a failure outside office hours?
Yes. The ticket is logged with a folio at any time and is addressed at the start of the next service shift, based on the reported severity.
Are the manuals public?
No. All documentation is delivered via temporary links and only to users with an approved account.